Privacy Policy

By visiting and/or accessing Our website https://quicshop.in , and/or by downloading/using Our services through Our mobile application, (collectively “Platform”), you agree to be bound by the terms of this Privacy Policy. For the purpose of this Privacy Policy, the term “Us”, “We”, or “Our” refers to Quichub Innovations LLP. The term “Your”, “You” or “User” refers to the end user and the user selling products on the Platform. This Privacy Policy is a part of the Terms of Use available at https://quicshop.in/terms-conditions/ and all terms defined in the Terms of Use have the same meaning used here in this Privacy Policy.

By visiting Our Platform and/or by providing Your information and/or by availing Our services, You consent to the collection, storage and use of the information You disclose on Our Platform in accordance with this Privacy Policy, including but not limited to, Your consent for sharing Your information as per this Privacy Policy. You acknowledge and agree that even if You are not a registered User with Us, We may collect information about You, if a registered User has provided Us with Your information to facilitate services.

If We decide to change Our Privacy Policy, We will post those changes on this page so that You are always aware of what information We collect, how We use it, and under what circumstances We disclose it. We request You to peruse this Privacy Policy from time to time. If You do not agree for the forgoing, please do not continue to use or access Our Platform.

Collection of Identifiable Information

• We collect information that can identify You personally, or information that can identify Your business.
• When you visit/use Our Platform, Our server will collect the following information such as:
  • Your IP address;
  • The website from which you were referred to Our website (e.g. if you followed a link);
  • The webpages you are visiting on Our website;
  • The browser you are using and its display settings;
  • Your operating system;
  • The date and duration of Your visit.
• If You are desirous of registering with Us, You will be required to provide certain other information about You to help us serve You better. The information collected by Us includes the information provided by You, like:
  • Name, e-mail address, mobile number, address, city, bank account details, and other data that You may have chosen to provide on the Platform for the purpose of registration.
  • Any other information, as may be required by Us, for providing Our services to You.
• You acknowledge that We collect end user information either from Our registered users or from third parties, to enable such end users to avail the payment services through Our Platform. Any such end user information or transaction information will include, without limitation, the transactional information and details as may be necessary to provide Our services to You.
• We may use this information to do internal research on Our Users’ demographics, interests, and behaviour to better understand, protect and serve Our Users. This information is compiled and analysed on an aggregated basis.
• You acknowledge and agree that the information mentioned herein above may be collected by Us in an encrypted format or in an unencrypted format.
• You acknowledge and agree that any data or information collected by Us is data and information that has been voluntarily provided by You. We will not be responsible for the accuracy or correctness of any such information. You undertake to indemnify Us for any losses that We may suffer due to any claim raised against Us with respect to any data and/or information that is provided by You to Us.
• You may be required to upload/share certain documents for registration and KYC purposes (including, without limitation registrations if any, identity proof, residential proof, business proof, a cancelled cheque, and photographs of the business establishment) that are required by Us to render Our services to You. In the event that You choose to decline to share such documents with Us, We may not be able to provide Our services to You and We shall not be liable and or responsible for non-provision of Our services to You. Any document provided by You will not be considered as sensitive and confidential if it is freely available and/or accessible in the public domain. For food related business, FSSAI registration is mandatory and you may be asked to provide the same.
• During the registration, We indicate fields that are mandatorily required to be filled and fields that are optional. The Users may decide whether or not to provide such information to Us. In case you choose to decline to submit information on the Platform, We may not be able to provide certain services to You and We shall not be liable and or responsible for non-provision of services to You. Any information provided by You will not be considered as sensitive and confidential if it is freely available and/or accessible in the public domain
• We may automatically track certain information about You based on Your behaviour on Our Platform. This information may include the URL that You just came from (whether this URL is on Our Platform or not), which URL You next go to (whether this URL is on Our Platform or not), Your browser information, and Your IP address.
• On Our Platform, We use data collection devices such as “cookies” on certain pages to help analyse Our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on Your hard drive that assist Us in providing Our services. - We offer certain features that are only available through the use of a “cookie”. You are always free to decline Our cookies if Your browser permits, although in that case You may not be able to use certain features on the Platform. Additionally, You may encounter “cookies” or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties

Additional Information

When You use Our services, We may collect information about You, with Your permission, in the following general categories

• Location Information: When You use the Platform through the telecommunication device, We collect Your location data. If You permit the Platform to access Your location through the permission system used by Your mobile operating system, We may also collect the precise location of Your device when the Platform are running in the foreground or background. We may also derive Your approximate location from Your IP address
• Device Information: We may collect information about Your mobile device, including, for example, the hardware model, operating system and version, software and file names, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information

Use of Information

• The information collected by Us through Our Platform may be used inter alia for the following purposes:
• To provide Our services to You;
• Internal record keeping;
• To improve Our products and services or provide new products and services.
• For sales and marketing purposes (with Your prior permission).
• We may periodically send promotional e-mails or messages on the Platform about special offers or other information which We think You may find interesting.
• From time to time, We may use the information to customize the Platform according to Your interests.
• We may use the information provided by you to resolve disputes that may arise with the use of Our services, help promote a safe service to all the Users of the Platform, measure consumer interest in Our services, customize Your experience, detect and protect Us against error, fraud and other criminal activity, enforce Our terms and conditions.
• We identify and use Your IP address to help diagnose problems with Our server, and to administer Our Platform. Your IP address is also used to help identify You and to gather broad demographic information.

Sharing of Information

• We share Your information with payment service providers and regulatory authorities in the event of any request from such authorities.
• We may also share Your information with third parties/Users/sellers to manage, improve and expedite the provisions of services provided to you under strict obligations of confidentiality. Without limiting the generality herein, the sellers may receive your information such as name, address and phone number to facilitate completion of Your orders.
• We may disclose the information provided by you, if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose this information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce Our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of Our Users or the general public.

Updating Information

• We shall make good faith efforts to provide You access to Your information, upon request from You, and shall further ensure that any information found to be inaccurate or deficient shall be corrected, subject to any requirement for such information to be retained by law or for legitimate business purposes. We shall ask You to identify yourself and the information requested to be accessed, corrected or removed before processing such requests. We may decline to process requests that are unreasonable or extremely impractical, require disproportionate technical effort, jeopardize the privacy of others. Even after You delete Your information, residual copies may remain in Our backup systems.

Information Safety

All information is saved and stored on servers, which are secured with passwords and pins to ensure no unauthorised person has access to it. Once Your information is in Our possession, We adhere to strict security guidelines, protecting it against unauthorized access.

Choice/Opt-Out

• We provide all Users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from Us on behalf of Our partners, and from Us in general, after providing Us with information. If You want to remove Your contact information from all lists, please contact support@quicshop.in .
• If You choose to unsubscribe from the Platform or delete any or all of Your information, You may send an e-mail to support@quicshop.in ]. Please note, We may still retain some information and record of transactions as required by any law, contract or policy applicable to Us.

Legal Disclaimer

Unfortunately, no data protection method or combination of methods can be guaranteed 100 percent secure. We take all reasonable steps to protect your personal information as described throughout this policy, but we cannot ensure or warrant our ability to do so. As a result, your usage of the website and its services are at your own risk.

Grievance Redressal

In case of any grievance arising from the use of the Platform, please write to support@quicshop.in